Colin B wrote:A tale of our times.
I got the paperwork through for the annual renewal of my house & contents insurance.
Under 'Number of Occupants' it stated '2'
When I rang them & pointed out I'd been living alone since 1996, the lady there replied:
"Oh, when we set up your details, we don't ask how many occupants there are, the system automatically enters 'two' " !
She altered it to '1' but she didn't know if it would make a difference but it turned out I instantly saved £26 !
I wonder how many customers they overcharge who don't query things ?
John wrote:Name of the company please? Will they give you a refund for the last 25 years?
It used to be
'Insure4Retirement' but the latest paperwork is from
'Gallagher' - she explained they'd been 'rebranded' !
It seems this new 'occupancy' problem has come with the new company.